Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to ensure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour before closing if you would like a community tour. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $60 per applicant 18 years and older occupying the apartment. We also require a $150 administrative fee at the time of application. A $100 holding fee is required to reserve an apartment. All application fees are nonrefundable. You may pay these online by credit card or in our office with a cashier’s check or money order.
Start your application online by clicking HERE. You may also apply in the office.
Residents are responsible for all utilities. This includes electricity, water/sewer, gas, and trash.
The security deposit will vary and range from $500 to the equivalent of a months rent. Please get in touch with the office for up-to-date information.
Rent is always due on the first, and a late fee is assessed on the 6th of every month (even on Sundays and holidays).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. There is a one-time, non-refundable pet fee as well as monthly pet rent that is charged per pet. Our complete pet policy can be viewed on our Pet Policy page.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount (due when your written notice is submitted). Please ensure you reference your signed lease agreement and confirm policies with your Property Manager, as there could be unique circumstances.
Service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please get in touch with the property manager as soon as possible in this situation. You must provide written notice and a copy of your military orders.
Please let our office know if you love our apartments and want to refer a friend! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may submit work orders online if enrolled in our online services. You may call the office, send an e-mail, or leave a message.
If someone is temporarily staying with you, please let the office know so we can accommodate parking. If someone is permanently moving in, they must fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, before moving out. If you need to move out at the end of your lease term, please remember to come in 60 days before the lease expires to provide your written notice.
Yes, Spectrum is our local cable and internet service provider.
Yes, you may grill using the grills provided in the common areas around the community. There are, however, no grills permitted inside your apartment home or on the balconies. There is no grilling permitted on the porches or yards of apartment homes.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must contact a locksmith if you are locked out after regular business hours.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
Didn't find an answer?
Our team is always ready to answer your questions.